Process Mining for #Careerlions
Speaking for myself, I have heard a lot over the years about data mining (used for discovering patterns in large data sets). Being a business process manager in an operational environment, I am constantly looking at new and better methods to uncover potential areas of improvements and contribute to decision making. This still makes the use of data analysis crucial, but the current stage of the project is not really demanding analysis to discovering patterns in large data sets yet to study the behavior of the systems or its users. I would say that data mining is a bridge too far. However, this week I came across process mining while catching up on some reading. Process mining basically is that bridge between data mining and business process management. Today, I will share with you what I have learned so far and why this could be interesting for you too.
What is process mining?
Process mining focuses on the extraction of information about business processes. By using the data generated by executing the business processes, event logs, you can reuse this to reconstruct process models. These models can then be used for analyzing, optimizing, and monitoring those processes. By using process mining software, information could be gathered on how key processes are performing. This could be extended by using AI algorithms to detect root causes of variation.
When should you tend to process mining?
Research process mining, I can now conclude that it is best suitable for environments involving:
Operational business processes,
Involves digitized processes by means of IT systems,
Includes unstructured work outside IT systems, and
A process management oriented mindset.
What are the benefits of process mining?
The key benefits of process mining that I came across are:
Identifying areas of improvement,
Aiding prioritization of analysis and improvement efforts,
Increasing the transparency of the (‘as-is’) work flow,
Assessing the results of process improvement,
Identifying non-value-adding activities,
Eliminating manual reporting efforts, and
Creating benchmarking possibilities.
I am for sure ready to start exploring ways to increase our use of process mining techniques. Are you intrigued to start applying some process mining principles? Or are you already using these methods? Either way, please share your thoughts, tips, and tricks with us in the section below.